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A manual cancellation happens when your customer asks for a payout to be cancelled, and the sender is refunded. Use these suffixes on the external account a quote pays out to. They work the same way as the quote destination test patterns. In both cases the refund has reason: USER_CANCELLATION, and the transaction status stays COMPLETED. Check the transaction’s refund object to see that the sender got the money back.

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Webhook order

006 — cancelled after completion:
  1. OUTGOING_PAYMENT.PENDING
  2. OUTGOING_PAYMENT.PROCESSING
  3. OUTGOING_PAYMENT.COMPLETED
  4. OUTGOING_PAYMENT.REFUND_PENDING
  5. OUTGOING_PAYMENT.REFUND_COMPLETED
008 — cancelled while processing:
  1. OUTGOING_PAYMENT.PENDING
  2. OUTGOING_PAYMENT.PROCESSING
  3. OUTGOING_PAYMENT.REFUND_PENDING
  4. OUTGOING_PAYMENT.REFUND_COMPLETED
  5. OUTGOING_PAYMENT.COMPLETED
With 008, OUTGOING_PAYMENT.COMPLETED arrives after the refund settles. This means the payout was delivered even though the sender was refunded. See the Manual Cancellation flow in Transaction Lifecycle.